Privacy policy

Natural Radiant Glow Privacy Policy

This Privacy Policy explains how Natural Radiant Glow (the “Site”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit or use our website www.naturalradiantglow.com (the “Site”), make purchases, or otherwise interact with our services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Information You Provide Directly

We collect personal information you provide voluntarily, including:

  • Contact details (name, email, phone, billing and shipping address)

  • Account information (username, password)

  • Payment information processed securely through our payment providers

  • Shopping activity (items added to cart, wishlist, or purchased)

  • Communications with customer service

Providing some information may be required to use certain features. Not providing it may limit your ability to use the Services.

b. Information We Collect Automatically

We use cookies, pixels, and similar technologies to collect usage data about your interactions with the Site, including:

  • Device and browser information

  • IP address and location data

  • Pages viewed, time spent, and click activity

This information helps us improve our Services, customize your experience, and analyze site performance.

c. Information from Third Parties

We may receive information about you from third-party service providers, including:

  • Shopify (website hosting and e-commerce platform)

  • Payment processors (credit/debit card and transaction information)

  • Marketing and analytics providers (for personalized advertising)

We are not responsible for the accuracy of information provided by third parties.

2. How We Use Your Information

We use personal information to:

  • Provide and fulfill products and services, process payments, ship orders, and manage returns/exchanges

  • Communicate with you about your orders, account, and customer service inquiries

  • Personalize your experience, including marketing, promotions, and advertising (with opt-out rights)

  • Detect and prevent fraud, security threats, or illegal activity

  • Comply with legal obligations and protect our rights, users, and Services

3. Sharing Your Information

We may share personal information with:

  • Vendors and service providers (shipping, payment processing, IT, marketing, analytics)

  • Business partners or affiliates to provide products and services or for advertising purposes

  • Legal authorities or in connection with a business transaction, such as a merger or acquisition

We do not sell personal information of individuals under 16.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site functionality and user experience

  • Track and analyze site usage

  • Enable personalized advertising and analytics

You may disable cookies via your browser settings, but some features of the Site may not function properly.

For more details on Shopify cookies, see: Shopify Cookies.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correct your personal information

  • Deletion: Request deletion of your personal information

  • Data Portability: Request a copy of your information or transfer it to another provider

  • Opt-Out: Opt out of marketing communications, targeted advertising, or the “sale” or sharing of your information

  • Restrict Processing: Request limitations on how your data is used

  • Withdraw Consent: Withdraw consent where consent was the basis for processing

To exercise these rights, contact radiantglowbysarah@gmail.com. Verification of identity may be required.

6. Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect information from children. If a child’s information is collected, please contact us to request deletion.

7. Security and Data Retention

We take reasonable steps to protect personal information, but no system is completely secure. By using the Services, you acknowledge and accept these risks.

We retain personal information only as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. International Data Transfers

Your information may be stored or processed outside your country, including in the United States. When transferring data internationally, we rely on recognized legal mechanisms such as Standard Contractual Clauses to ensure protection.

9. Third-Party Websites

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review third-party privacy policies before providing information.

10. Advertising

We may use third-party advertising and analytics services (e.g., Shopify Audiences) to personalize ads. You may opt out by visiting: Shopify Privacy.

11. Complaints

For complaints or questions about this Privacy Policy, contact us at radiantglowbysarah@gmail.com. Depending on your location, you may also have the right to contact your local data protection authority.

12. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on the Site with the revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

Updated 10/01/2026